Domoplius.lt Platform Privacy Policy
Update date: 2026-05-04
This privacy policy (the “Privacy Policy”) sets the principles and conditions for processing personal data when you visit our online platform at www.domoplius.lt (the “Platform”) and use the services offered on the Platform, and it describes your rights as a data subject as well as the corresponding obligations of UAB Horizontal media (the “Company”) as the data controller.
This Privacy Policy explains what personal data we collect and process, how and why we do it, how long we keep it, informs you about your rights and how to exercise them, and provides other relevant information. The Company respects the privacy of all Platform users and undertakes to ensure the protection of their personal data and the safeguarding of their rights as data subjects.
1. Data controller
The Company is the controller of your personal data specified in this Privacy Policy:
| Name | UAB Horizontal media |
| Legal entity code | 306083326 |
| Address | Registered office: Z. Sierakausko g. 25A-4, Vilnius, Republic of Lithuania Place of business: Savanorių pr. 176B, Vilnius, Republic of Lithuania |
| [email protected] |
When you use the Platform and the services offered on it, we receive and process your personal data. This means we are the data controller and must ensure proper protection of your data and comply with requirements set by applicable personal data protection laws. In processing your data, we comply with Regulation (EU) 2016/679 (“GDPR”), the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications, and other directly applicable acts regulating data protection, as well as guidance from supervisory authorities.
When registering, you must tick the consent box confirming that you have read and agree to our rules. At the same time, you are shown the privacy policy, whose purpose is to clearly and transparently inform you how the Company processes your personal data. No separate consent is required for the Privacy Policy, but during registration you confirm you have read it. Only after agreeing to the rules can you complete registration.
Please do not provide the Company with any personal data, including special category (sensitive) data, if it is not necessary for performing contractual relations or providing our services. If you nevertheless provide such information, it will be processed only to the extent necessary under applicable laws and the purposes set in this Privacy Policy.
The Platform and provision of personal data to the Company may be used by persons aged 18 or older. If you are at least 14 but under 18, please read this Privacy Policy together with a parent or guardian to understand and follow it. In that case, the parent or guardian assumes full responsibility for the minor’s activity on the Platform and for ensuring they have read this Privacy Policy.
2. For what purposes do we process your personal data?
The Company processes your personal data when you use the Platform, communicate with the Company through other channels (e.g., email, phone, social media), participate in events organized by the Company, or otherwise provide your personal data to the Company. Your personal data is processed only for clearly defined and lawful purposes, which are detailed in this Section 2.
2.1. Creating an account on the Platform
| Data subjects | Natural persons who register on the Platform, create an account and/or use account administration functions. |
| Sources | Data you provide during registration and while using the Platform, data automatically collected when you use the Platform, and data provided by third parties (e.g., Google, Apple, Facebook) when you sign in through their accounts. |
| Personal data | Registration using an email address and/or phone number: • email address (if provided), • phone number (if provided), • username, • password. Registration using third-party accounts (Apple, Google, Facebook): • basic profile data provided by the relevant third party (e.g., first name, last name, email address, unique account identifier). Note: exact data depends on your settings in the chosen third party. When using the Platform: • account settings, • information you upload (e.g., photo, additional contact details if such a feature is available), • technical data (e.g., login date, IP address, browser type – collected automatically). |
| Legal basis | We process personal data to conclude and perform a contract with you, i.e., to allow you to create an account on the Platform and manage it (GDPR Art. 6(1)(b)), or to allow you to create and manage an account for the legal entity you represent (GDPR Art. 6(1)(f)). We will receive data from your Apple, Facebook, and Google accounts only if you choose to register in this way. We will receive and process your photo from your Apple, Facebook, and Google accounts only if you provide consent (GDPR Art. 6(1)(a)). If you do not provide the above data required for account registration, we will not be able to let you create an account or use all or part of its functions. |
| Data retention | The personal data referred to in this section will be stored until your account is deleted. To delete your account, contact the Company by email at [email protected]. |
2.2. Use of the Platform and provision of services
| Data subjects | Individual account owners and/or representatives of legal entities who use the Platform and order the Company’s services. |
| Sources | We obtain personal data directly from you when you use Platform services and perform actions in your account. We may also obtain some data automatically from your activity on the Platform (e.g., login history, IP address). If you make payments on the Platform, we may receive related information from payment collection/administration providers, financial institutions, or other payment intermediaries, depending on your chosen payment method. |
| Personal data | • first name, last name (if provided), • profile photo (if provided), • email address, • phone number, • city, • information about communication with the Company, • information about payments to the Company (e.g., amount, date, purpose), • bank account details (if necessary for the chosen payment method), information about activity on the Platform (e.g., posted listings and their content, last login time, “chat” conversations with other users), • technical data (e.g., IP address, login dates and times). |
| Legal basis | We process personal data to conclude and perform a contract with you, i.e., to enable you to use the Platform and additional services you order, and to ensure proper performance of the contract with you (GDPR Art. 6(1)(b)), and to pursue our legitimate interest to administer the Platform, conclude transactions with legal entities, and ensure compliance with Platform rules (GDPR Art. 6(1)(f)). If you do not provide the data listed in this section, we may be unable to provide you with Platform services. |
| Data retention | Payment and financial data are stored for 10 years, service order data for 3 years after the end of the contractual relationship, and technical data such as login history for 1 year unless a longer period is required by law. |
2.3. Accounting and tax obligations
| Data subjects | All Platform users (natural persons) and representatives of legal entities whose data is processed where necessary to fulfil the Company’s legal obligations. |
| Sources | We obtain data directly from you when you use the Platform, enter into transactions, or place orders, as well as from third parties such as payment service providers or financial institutions when needed to execute payments. In some cases, we must obtain personal data from state authorities if required by law. |
| Personal data | • first name, last name (if provided), • email address (if provided), • phone number (if provided), • information about payments to the Company and other Platform users (e.g., amount, date, purpose), • bank account details (only if payments are made directly without a payment intermediary; if handled by a payment institution, you do not need to provide this), • taxpayer identification numbers and issuing countries, • VAT number, if known, • address and country of residence. |
| Legal basis | We process personal data to comply with legal obligations applicable to us (GDPR Art. 6(1)(c)). If you do not provide the data listed in this section, we may be unable to provide you with Platform services or other legal consequences may apply. |
| Data retention | Personal data is kept only as long as necessary for the relevant purposes and in compliance with legal requirements. Accounting documents (e.g., invoices, payment orders) and the personal data in them are kept for 10 years under the Law on Accounting of the Republic of Lithuania. Data necessary for contract performance (e.g., service order information, concluded transactions) is kept for 3 years after the end of the contractual relationship so the Company can defend its rights in potential disputes. Technical data such as login history or IP addresses is kept for up to 1 year unless a longer period is stipulated by law. |
2.4. Handling enquiries
| Data subjects | All persons who contact the Company regarding the Platform or services provided by the Company (e.g., users, potential clients, other interested parties). |
| Sources | We obtain data directly from you when you submit an enquiry by email, phone, via the Platform, social media accounts, or other publicly available contacts. |
| Personal data | • first name, last name (if provided), • email address and other contact details specified in the enquiry, • content of correspondence with the Company, • response history. |
| Legal basis | The Company’s legitimate interest to properly administer enquiries and provide responses (GDPR Art. 6(1)(f)). If the enquiry relates to contract performance or conclusion – contract performance (GDPR Art. 6(1)(b)). |
| Data retention | Enquiry data is stored for 3 years from the date the enquiry is resolved to protect the Company’s rights in potential disputes, unless a longer period is prescribed by law. |
2.5. Social media administration
| Data subjects | Persons who follow the Company’s accounts on social networks, interact with content (e.g., like, comment, share), or send enquiries via private messages. |
| Sources | We obtain data directly from your activity on the social network (e.g., comments, messages) and from the social network itself depending on your privacy settings (e.g., publicly visible profile, username). |
| Personal data | • profile name on the social network or first and last name, • publicly visible profile data (e.g., photo, contact information if you have published it), • public comments and other interactions with the Platform’s social media accounts, • content of communication with the Company, if any. |
| Legal basis | The Company’s legitimate interest to manage its social media accounts, communicate with followers, and obtain feedback about services (GDPR Art. 6(1)(f)). If you contact us to order services – contract performance or conclusion (GDPR Art. 6(1)(b)). |
| Data retention | Data is stored in the Company’s accounts as long as it is publicly available on the social network. Private messages or enquiries are stored for 3 years after communication ends, unless a longer period is required by law. Note that social networks themselves set additional retention periods for which the Company is not responsible. Please review information about how your personal data is stored in the privacy documents of these social networks: • Facebook (https://www.facebook.com/privacy/explanation), • Instagram (https://help.instagram.com/519522125107875). |
2.6. Direct marketing
| Data subjects | • persons who use Platform services and at that time or later did not object to the use of their personal data for direct marketing when the Company markets similar services, • persons who have given consent to process their personal data for direct marketing purposes. |
| Sources | We obtain data directly from you when you provide contact details (e.g., subscribe to a newsletter, tick the consent box, participate in a promotion or contest). |
| Personal data | • first name, last name (if provided), • email address, • phone number, • information about the Platform services you use. |
| Legal basis | • Your consent to process personal data for direct marketing (GDPR Art. 6(1)(a)) Based on your consent to receive direct marketing messages about the Company’s and its partners’ services and/or goods, Company promotions or games, or other information, the Company will process your personal data for direct marketing under these conditions: • when registering on the Platform, ordering a service on the Platform, or at any time later in your registered account under “Settings”, you can actively choose to receive or stop receiving marketing messages, • each direct marketing message will provide an option to opt out by the indicated email or other methods described in this Privacy Policy. • you can also withdraw consent for direct marketing by sending a request to [email protected]. The request must clearly state your registration details (for identity verification). |
| Data retention | Your personal data for this purpose will be processed for 2 years from the date consent is received, or until you object to such processing, or until you withdraw consent, whichever occurs first. |
2.7. Service feedback surveys
| Data subjects | Persons who have given consent for their personal data to be processed for survey purposes, or Company clients/users invited to provide feedback on services provided. |
| Sources | We obtain data directly from you when you complete a survey form or submit feedback, and from your account if the survey relates to use of the Platform. |
| Personal data | • first name, last name (if provided), • email address or other contact details, • information about Platform services you use, • survey responses, ratings, comments, • your submitted suggestions or opinions about services. |
| Legal basis | Your consent to process personal data for survey purposes (GDPR Art. 6(1)(a)). If the survey evaluates existing client satisfaction and service improvement – the Company’s legitimate interest to improve service quality (GDPR Art. 6(1)(f)). |
| Data retention | Survey data is stored for 1 year after the survey ends, unless a longer period is required by law or the data is anonymized and used for statistical purposes. |
2.8. Event organization
| Data subjects | Persons who register for or participate in events organized by the Company. |
| Sources | We obtain data directly from you when you register for the event and during the event (e.g., on attendee lists, through photos or video recordings of the event). |
| Personal data | • first name, last name (if provided), • phone number (if provided), • email address, • employer or represented legal entity, • registration information, • event attendee status, • special needs (if provided), • personal image (photo and/or video), • communication for event organization purposes. |
| Legal basis | Your consent regarding processing of personal image (GDPR Art. 6(1)(a)), and our legitimate interest to organize the event smoothly and efficiently (GDPR Art. 6(1)(f)). |
| Data retention | Personal data will be stored for 1 year after the event ends or until the data subject withdraws consent, insofar as it relates to processing of personal images. |
2.9. Sending reminders and important information about the Platform, accounts, listings, or services
| Data subjects | Platform users (natural persons) and representatives of legal entities who have accounts on the Platform. |
| Sources | We obtain data directly from you when you register and use the Platform, and from your activity on the Platform (e.g., listing publication, partnership period). |
| Personal data | • first name, last name (if provided), • email address • phone number (if provided), • information about created listings (e.g., expiry), • information about partnership, • notification history. |
| Legal basis | We process personal data to perform the contract with you – i.e., to remind you about services, listing expiry, or provide information about necessary changes to Platform use (GDPR Art. 6(1)(b)). If general updates about rule or policy changes are sent, processing is based on the Company’s legitimate interest to ensure awareness and transparency (GDPR Art. 6(1)(f)). |
| Data retention | 24 months from the notification being sent, unless longer storage is necessary due to legal requirements or disputes. |
2.10. Debt management and collection
| Data subjects | Platform users (natural persons), as well as representatives of legal entities, who have debts to the Company. |
| Sources | We obtain data directly from you when you use the Platform and fail to meet payment obligations, also from the Company’s internal accounting systems and, if necessary, from third parties (e.g., debt collection companies, bailiffs). |
| Personal data | • first name, last name (if provided), • email address, • phone number (if provided), • account and service usage data, • information about services provided and unpaid amounts, • payment history, • communication history with the Company regarding the debt. |
| Legal basis | We process personal data to perform the contract with you – i.e., to ensure proper payment for services (GDPR Art. 6(1)(b)). When data is transferred to debt collection companies or bailiffs, processing is based on the Company’s legitimate interest to defend its rights and recover the debt (GDPR Art. 6(1)(f)). |
| Data retention | Until full discharge of obligations and 10 years after settlement, in line with statutory accounting record retention periods. |
All of the above personal data may be processed by the Company to assert, exercise, or defend legal claims. For this purpose, data is processed on the basis of the Company’s legitimate interest (GDPR Art. 6(1)(f)) and kept for 1 year after the conclusion of relevant legal proceedings (e.g., resolution of a claim, final court or arbitration decision).
3. Processing of candidate data
The Company processes candidate personal data as part of its recruitment process to ensure fair, transparent, and well-founded hiring decisions. When applying for roles at the Company, you provide data such as name, email, phone number, CV, cover letter, LinkedIn profile (if provided), answers to screening questions, and any other information/documents you choose to submit. This data is processed based on your consent (GDPR Art. 6(1)(a)) to assess your qualifications and suitability. Data is kept for four months after the recruitment process unless a longer period is required for legal reasons.
The Company may also collect references about you from persons representing your current or former employer. References may include your job title, employment period, responsibilities, performance, reasons for leaving (if applicable), and professional conduct. References from a current employer are collected only with your explicit consent (GDPR Art. 6(1)(a)); references from former employers are collected based on the Company’s legitimate interest (GDPR Art. 6(1)(f)).
We also process personal data of the referees themselves – typically managers or HR representatives – which may include their name, position, professional contact details, and the content of the reference. This processing is necessary to assess candidate suitability and is based on the Company’s legitimate interest to ensure a fair and reliable hiring process. All information collected during referencing is used only for recruitment and kept for four months after the process unless required longer by law.
We may supplement your application with publicly available information from your LinkedIn profile. The legal basis is the Company’s legitimate interest (GDPR Art. 6(1)(f)) to improve recruitment efficiency and accuracy. You can object to such processing at any time by contacting [email protected].
All personal data processed in recruitment is used solely to evaluate candidates, ensure fair recruitment practices, and defend against potential legal claims. Data is kept only as long as necessary for these purposes – four months after the recruitment process unless a longer period is required by legal obligations.
If you have questions or wish to exercise your GDPR rights – including access, rectification, erasure, restriction, objection, or complaint – contact us at [email protected].
4. Use of partner services
When using partner services provided via the Platform (e.g., insurance, financing, or other services), you agree that the Company transfers your personal data to the relevant partner. In such cases, the partner becomes the controller of your personal data and processes it according to its own privacy policy and applicable laws.
The Company acts as a processor in this context – it processes your personal data only as needed to deliver the partner service and strictly under the partner’s instructions. The Company does not use the transferred data for any other purpose and ensures appropriate technical and organizational measures for data protection.
5. Cookies
The Company uses cookies and similar technologies on the Platform to ensure convenient and efficient browsing. In compliance with law, the Company may combine information obtained via cookies with information obtained about a person by other means (e.g., statistical information about ordered services).
Most browsers accept cookies automatically. You can view stored cookies in your browser. You can also withdraw consent for cookies by changing settings and deleting stored cookies. In that case, some Platform functions may not work (e.g., saved listings and searches).
Cookies may also be set by the advertising system showing ads on the Platform and used to display banners that should be relevant to you and match your interests.
The following cookies may be used on the Platform:
• Technical cookies are necessary for browsing the site and using various features; without them you cannot use Platform services;
• Functional cookies remember information you enter (e.g., login details) to ease use and provide a better experience;
• Analytical cookies are used to prepare statistical analysis of behaviour on the Platform; the Company uses these results anonymously and only for statistical purposes;
• Advertising cookies are used to present services that may interest you or offer similar content you have already viewed;
• Social media cookies are necessary to use Platform information in your social profile (e.g., to share a listing or express a like).
Third-party cookies allow you to see banners with relevant offers. The Company has no access to third-party cookie information; it is fully controlled by them.
You give consent to cookie use when you first visit the Platform after seeing the cookie notice and making the corresponding choice. If your browser accepts cookies and you do not delete or change them, that is also deemed consent.
Personal data processing duration depends on the specific cookie (its lifetime).
You can withdraw permission to use cookies at any time by changing browser settings to block cookies. How to do this depends on your OS and browser. Detailed information about cookies, their use, and opt-out options can be found at http://AllAboutCookies.org or http://google.com/privacy_ads.html.
Detailed information about cookies used on the Platform, their purpose, and validity can be found in .
You can change your consents in .
6. Links to third-party websites
The Platform may contain links to third-party websites for your convenience. These sites are owned and operated by third parties acting as independent controllers. We do not control such sites and are not responsible for their content, links, or privacy practices.
We recommend reviewing the privacy policies and data protection rules of third-party sites before using them to understand how they process your personal data.
7. Data recipients
When using the Platform (e.g., posting listings or communicating with other users), you are informed that your account data (e.g., contact details), listings and their content, and other information you publish on the Platform will be accessible to third parties – other Platform users – who may contact you for Platform-related purposes (e.g., to inquire about an object in your listing). Any other use of this information, such as direct marketing, is prohibited and considered a breach of Platform rules. We may disclose information about you to our employees, agents, intermediaries, suppliers, or subcontractors where reasonably necessary, e.g., to payment service providers handling financial operations on the Platform, hosting providers, server and maintenance providers, email service providers, etc.
In addition, personal data may be transferred to appropriate recipients/independent third parties (separate controllers) where necessary to ensure proper achievement of the processing purposes above or to meet legal obligations (e.g., professional advisors, public bodies performing official functions, etc.).
The Platform may share personal data with the following categories of third parties (data processors, data recipients, or separate data controllers) where necessary:
- Banks and other financial institutions (if your personal data is processed in connection with payments we make to you or you make to us).
- Courts, arbitrators, mediators, counterparties and their lawyers (where needed for judicial or similar proceedings).
- Police, law enforcement, tax authorities, other state or municipal bodies (where explicitly required by law), or other persons performing official duties (e.g., notaries, debt collection companies).
- Professional advisors such as lawyers, consultants, auditors, or accountants (where needed to protect our legitimate interests).
- Service providers of IT, cloud, and systems administration, payment collection/administration, marketing, accounting, postal or courier, and similar services – only as necessary to deliver services properly.
- Other entities in the same corporate group – only as necessary for proper group administration.
- In business transactions (sale of the Company or its assets/shares, merger, de-merger, etc.) – potential or final acquirers (and their representatives), persons performing due diligence, or otherwise involved in the transaction. Only the data necessary for the transaction is transferred, and confidentiality is ensured.
8. Data provision to Users
On the Platform, a User who has posted a listing may include in the listing their contact details, such as a phone number and/or email address, as well as, where applicable, data of the representative of a legal entity (e.g., first name, last name, position, and contact details). This data is publicly accessible to other Platform users and is used to ensure communication with potential service recipients, respond to inquiries, and conclude a potential transaction.
When a user (data subject) submits an inquiry regarding a specific listing, only the identification and contact data provided by the user and the content of the inquiry are transferred to the User who posted the listing, to the extent necessary to respond to the inquiry, provide the service, or conclude a potential transaction.
A User who receives the data of a data subject acts as an independent data controller and further processes the received personal data for the purposes set by that User.
Users are not granted access to personal data of other Platform users that is unrelated to a specific inquiry or listing, nor are the Company’s internal or system data disclosed. Data provision in all cases is carried out in accordance with the GDPR and other applicable legal acts and by applying the data minimization principle.
The Platform does not provide Users with aggregated or anonymized statistical information about Platform use, except where such information is expressly provided for in the Platform rules.
9. Transfer of data to third countries
The Company does not transfer your personal data to third countries (outside the EU/EEA). However, in certain cases your data may be transferred outside the EU/EEA, for example if a service provider or its subcontractor operates in a third country. In such cases, transfers are carried out only in compliance with GDPR requirements and with appropriate safeguards.
Transfers may rely on an EU adequacy decision (GDPR Art. 45) or on Standard Contractual Clauses approved by the European Commission (GDPR Art. 46). Where other GDPR measures are used, the Company ensures they provide an adequate level of protection.
The Company makes every effort to ensure that transfers take place only to the extent necessary and that appropriate organizational and technical measures are implemented to ensure the security of your personal data.
More information about applicable safeguards can be obtained by contacting the Company using the details provided in this Privacy Policy.
10. Your rights
You have the following rights regarding your personal data processed by us:
| Right to be informed and access | You have the right to receive information about the processing of your personal data in a transparent, understandable, and easily accessible form, in clear and simple language. This is provided in this Privacy Policy. If any part of this Privacy Policy is unclear, please contact us using the details above. You also have the right to obtain the Company’s confirmation whether your personal data is processed and, if so, to access information about how we process your personal data, including the right to obtain a copy of such data. To exercise this right, you must submit a written request clearly specifying what information you wish to receive. Before providing a copy of data, we may ask for additional information to verify your identity. Please note this right is not absolute – it may be limited in cases set by law, e.g., where disclosure would negatively affect others’ rights and freedoms or where disclosure is prohibited by law. |
| Right to rectification | You have the right to request that the Company correct or complete inaccurate or incomplete personal data. To exercise this right, submit a written request and, where possible, provide reasonable information or documents showing the data is inaccurate or incomplete. Please note this right may be limited in cases prescribed by law where correction/completion is not possible (e.g., data must be kept as collected due to legal obligations or evidence preservation). |
| Right to erasure (“right to be forgotten”) | You have the right to request that we delete personal data if there is no justified reason for further processing, if the data is no longer needed for the purposes collected/processed, if you withdraw consent on which processing is based and there is no other legal basis, or in other grounds set out in GDPR Art. 17. Please note this right is not absolute. Under GDPR Art. 17(3) your personal data may not be deleted if processing is necessary, for example, to comply with a legal obligation, to assert or defend legal claims, to resolve disputes, or to pursue the Company’s legitimate interests. If such exceptions apply to you, we will inform you when responding to your request. |
| Right to restriction of processing | You have the right to request that the Company restrict (suspend) processing of your personal data if: • you contest the accuracy of the personal data – until its accuracy is verified, • processing is unlawful and you do not agree to deletion but request restriction instead, • we no longer need the personal data for processing purposes, but you need it to assert, exercise, or defend legal claims, • you have objected to processing of your personal data – until it is verified whether our legitimate grounds override your legitimate grounds. When processing is restricted, such data may be processed (other than storage) only with your consent or only to assert, exercise, or defend legal claims, to protect the rights of another natural or legal person, or for important public interest. |
| Right to data portability | You have the right to receive your personal data that you provided to the Company in a structured, commonly used, machine-readable format and the right to transmit that data to another controller if: • the data is processed on the basis of consent or contract, and • the data is processed by automated means. You also have the right to request that the Company transfer your personal data directly to another controller where technically feasible. To exercise this right, submit a written request. Before transferring data, we may ask for additional information to verify your identity. Please note this right does not apply where data is processed to comply with the Company’s legal obligation or where data is not processed by automated means. |
| Right to object | You have the right at any time to object to processing of your personal data carried out to perform a task in the public interest or based on the Company’s legitimate interest. In that case the Company will no longer process your personal data unless we demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or where processing is needed to assert, exercise, or defend legal claims. You also have an absolute right at any time to object to processing of your personal data for direct marketing (including profiling related to such marketing). In that case your personal data will not be processed for this purpose. |
| Right to withdraw consent | If your personal data is processed on the basis of your consent, you have the right to withdraw that consent at any time. You can withdraw consent as easily as you gave it – for example, by clicking the link in our message, changing account settings, or contacting the Company via the contacts in this Privacy Policy. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. |
| Right to lodge a complaint | If you believe our processing of your personal data violates GDPR provisions, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement. The supervisory authority in Lithuania is the State Data Protection Inspectorate, address L. Sapiegos g. 17, 10312 Vilnius, Lithuania, email [email protected], website https://vdai.lrv.lt/. Before lodging a complaint with the supervisory authority, we would appreciate it if you contact us and outline your concerns. We will make every effort to resolve your issue promptly and diligently. |
To exercise these rights, send a written request to [email protected]. The Company must respond within 1 month or refuse with reasons; this may be extended by 2 months depending on complexity/volume (you will be informed within 1 month).
Requests are free; if manifestly unfounded or excessive, a reasonable fee may apply or the request may be refused. Additional information may be requested to confirm identity.
11. Updating your data
You are responsible for ensuring the personal data you provide to the Company is accurate and correct, and you undertake to promptly inform us of any changes or inaccuracies. Where available, you can update information directly in your account settings. This helps ensure your data is processed in line with the GDPR accuracy principle.
12. Changes
The Company may change this Privacy Policy at its discretion to reflect applicable law or changes in its activities. A notice will be posted on the Platform. For material changes (e.g., new processing purposes, categories, or recipients), the Company will inform you separately (e.g., by email or other suitable means) so you can review them before continuing to use the Platform.
This Privacy Policy was last updated 2026-05-04.
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